1. Information We Receive and How We Use It
When users access and use our E-Shop we may automatically gather some basic user’s and device information, including without limitation, carrier providers and ISPs, a unique device identifier, IP address, geo-location information (if allowed by the user), the types of mobile devices accessing our E-Shop and the types of operating systems accessing our E-Shop (collectively hereinafter the “Device Data”). The Device Data are used in order to understand usage patterns, technical solutions and to improve our E-Shop. We do not sell, share, or rent any of your personal data and information with third parties without your permission.
Our E-Shop also uses “Cookies” which are small text files installed to the user’s computer, within the preferences of a user’s computer browser, that store on the user’s hard drive information about the user. Once you provide Personal Information to our E-Shop your Personal Information may be linked to the data stored in the cookies. We may also collect anonymous and non-personal aggregate metrics, such as counting the number of page views on our E-Shop. When you use our E-Shop, we will use your IP address, metrics and cookies to provide certain functionality to you (like products you have seen, your shopping basket etc.) and to better understand how our services are being used.
You may adjust your computer’s internet browser settings to reject cookies from our E-Shop. However, many areas of our E-Shop can only be accessed with cookies enabled and you should be aware that disabling cookies would prevent you from accessing some features and/or content on our E-Shop (like the shopping basket).
2. User’s information
We do not request your personal data when you access our E-Shop but we shall need some basic information if you want to subscribe to our newsletter or/and create a user account. These data are your name, surname, email address (Contact Data) and place of origin (Geographic Data). Some of the aforementioned data will also be collected and stored when you communicate with us. No sensitive personal data are collected.
All these data (collectively the “Personal Information”) may be stored in our systems as you provide them and are used only by us in order to better analyze our customer base and improve our products and services. All Personal Information and all communications with us are confidential and will not be disclosed to any third person or authority without your permission or a valid law enforcement order, as the case may be, unless it is necessary to do so in order to solve a technical issue or a customer complaint as further provided in article 5 below, in which case we will also try to share as few Personal Information as it is possible.
Other data that contain non-personal information may also be collected through Google Analytics for statistical purposes only. Non-personal information data means that you cannot be identified by using these data or be associated with these data. Even though these data are non-personal we shall still not share it with any third parties.
3. Advertising and Third Party Links and Services
Our E-Shop may contain information and non-behavioral advertising only for our products.
4. Security of Personal Information and other Data
We have implemented and maintain reasonable security measures to avoid any unauthorized access to any Personal Information; however you should be aware that, despite our efforts, our E-Shop, as any other electronic service may be hacked and the data stored in our systems may be transmitted or intercepted. Accordingly we cannot accept any liability, to the maximum extent permitted by applicable law(s), in any case your Personal Information was compromised or intercepted or misused in any other way as a result of a breach of security. In such case, though, we will notify you for any such incident.
5. Application of data protection and security provisions
All the aforementioned provisions apply to Personal Information and data which are not open to public access or stored in public domain areas, thus they do not apply to those data you are voluntarily disclosing in public areas of the E-Shop, such as open discussion or/and forum services.
In order to solve technical issues, deal with a complaint you may have or render a better service through our E-Shop we may also need to share some of your personal data with our contractors, external technicians and consultants including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
We will also be obliged to disclose Personal Information when required to do so by the law, or in response to a subpoena or court order.
We will not be liable for the privacy and data protection policy of any third party advertised in our E-Shop or associated with our E-Shop through a link or reference.
6. Your right to have access, to correct and update your Personal Information
You are entitled, at any time, to require a copy of your Personal Information, make any necessary modification and request the deletion of your Personal Information (except when the law requires keeping it for a certain amount of time). In such case we will retain only those non-personal data and information for statistical and technical reasons. Also we shall retain some “Payment Information”, if such apply in your case, for as long we are obliged by the applied tax law or/and our contractual obligations with our service providers.
7. Non adult users
We do not solicit, request or knowingly collect Personal Information from persons under the age of 18. The newsletter service of our E-Shop, which is our only service where we ask for some Personal Information, is addressed exclusively to adults or non-adults of at least 16 years of age and competent parental consent.
Mind, though, that our company cannot verify the age of the persons subscribed to our newsletter, so it is expected that the adults who act as guardians to underage persons exercise proper supervision over any activity to these persons when accessing and using our E-Shop. Any person subscribed should be either an adult or a non-adult with competent parental or guardian consent. In any case if you become aware that any person under the age of 18 is providing Personal Information to our E-Shop please let us know.
9. Governing Law and Choice of Forum – Severability
Effective as of 1st of July 2017